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Free Lifetime Technical Support. That’s the Vintage King Difference.
BEFORE YOU BUY
Tell us about your room, workflow, and budget. We’ll help you find exactly what you need, even if that means sending you a demo or setting up a walkthrough session.
Schedule A Session
While You Get Set Up
Once your gear arrives, hop on a call with our team to get it patched, powered, and passing audio before your next session.
Schedule A Session
Whenever You Need Technical Support
Free, forever, whether you bought your gear with us last week or last century. Share your screen, show us the issue, and we’ll help you find a solution.
Schedule A SessionFree Lifetime Technical Support With Every Purchase
It's Always Free
We're here to help no matter the issue. Get expert advice and answers at no cost, whenever you need it.
Available Anywhere In The World
Vintage King is available anywhere you have a smartphone, tablet, laptop, or desktop computer, so expert help is always within reach.
Immediate Answers From Staff
Whether you have questions about your order, gear you'd like to purchase, or a technical issue, we'll get you answers fast.
Save Time & Avoid Costly Mistakes
There's no need to second guess or waste your valuable time. We'll help you make the right decision the first time.
No Question Too Big Or Small
From a simple cable question to a discussion about consoles, you’ll receive the same knowledgeable advice and attentive service every time.
Access To Decades Of Experience
With over 30 years in the business, Vintage King has the knowledge, expertise, and resources to help with any studio challenge.
Video Chat Hours
Monday - Saturday: 9:30 - 9 PM EST
Sunday: Closed
Schedule A Session
Get In Touch With An Expert
Why Work With Vintage King
Make Confident Decisions With Vintage King
When you work with Vintage King, you're working with a team that understands pro audio from the inside out. Through Video Chat, you can talk through gear decisions, get answers to your questions, and receive recommendations tailored to your studio, workflow, and goals.
Experienced Staff Who Actually Work In The Studio
Vintage King's Audio Consultants aren't box pushers reading from a spec sheet. They're musicians, engineers, and studio pros who use this gear every day and bring real-world experience to every conversation.
World-Class Gear Backed By World-Class Knowledge
We don't just carry the best gear in pro audio, we understand every nuance of it. With over three decades in business, our team delivers unparalleled service, support, and expertise to help you make the right decisions.
Frequently Asked Questions
How can I do a Video Chat with a Vintage King Audio Consultant?
Select Start A Session during our available hours to connect with an Audio Consultant right away, or choose Schedule A Session if you'd like to set up a time that works best for you.
Is Video Chat available through my smartphone?
Yes! You can connect with a Vintage King Audio Consultant wherever you are, even if you don't have access to a desktop computer.
What can I talk to an Audio Consultant about?
Anything that is pro audio related. Our team can help with gear recommendations, signal chains, studio upgrades, workflow questions, troubleshooting, and finding the right solutions for your specific needs.
Can you help me choose gear for my studio setup?
Of course, we're happy to help. Tell us about your room, workflow, goals, and budget, and our Audio Consultants can recommend solutions tailored to your needs.
Can I compare different pieces of gear during a Video Chat?
Yes, our Audio Consultants can help you compare features, workflows, and applications to determine which gear is the best fit for your studio.
Do I need to be ready to buy something to use Video Chat?
Not at all. Whether you're researching your next purchase, planning a future upgrade, or simply looking for expert advice, we're happy to help.
Do I have to have my camera on?
It's completely your choice. Your camera doesn't need to be on during your session. Our Audio team is here to make the experience as comfortable and convenient as possible.
Can I share my screen to show issues in my DAW or show off my current studio setup?
Yes. Sharing your screen gives our team a better understanding of your DAW, workflow, and setup, allowing us to provide more personalized recommendations and solutions.
Can I use Video Chat after purchasing gear from Vintage King?
Vintage King is here to support you long after your purchase. From setup questions and workflow challenges to getting the most out of your new equipment, our team is here whenever you need us.
Does Vintage King offer in-person studio visits, technical sessions, or installation services?
Yes! Vintage King Audio Consultants are located across the country, and if a representative is available in your area, we'd be happy to discuss an in-person studio visit. We also offer comprehensive installation and integration services to help bring your vision to life. Start a Video Chat or call us at 888.653.1184 to learn more.