I would like you to pass this email to your supervisor. I am greatly satisfied with the outstanding service you gave me regarding my purchase of the Mellotron M4000D. I had many questions concerning shipping and the method of payment. You were more than gracious in helping me resolve any issues I had, and you did so quickly and efficiently while being patient and waiting for me while I secured credit to make the purchase. I can't thank you enough! I would consider a future purchase from Vintage King because of your outstanding service.