As a new VK customer, I was a little nervous when I placed a recent $22,000 studio upgrade order. I've received excellent service along the way, but I especially wanted to highlight the exceptional efforts of Amanda Stimmel.
To make a long story short, after delivery of my two Four Space Racks from Mid Atlantic were botched by FedEx two times in a row, Amanda came to my rescue and had the shipment promptly replaced by Mid Atlantic. Amanda's responses to me both by phone and email were prompt and reassuring, and she kept me posted all along the way about her progress. When she said she would get back to me at a certain time, that's exactly what she did. She listened carefully to my concerns, addressing each one, and made me feel that I could trust VK to take care of me after the sale is done.
I want you to know that I will definitely put Vintage King at the top my my list for my studio equipment needs as a result of her efforts.
- Keith F Aliso - Viejo, CA